Reference

Your Rights and Our Legal Position

Access to bet367 depends on the laws of your region and whether you are in an eligible area — we do not operate where local law prohibits it.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket wallet termsUser rights and data handlingContact paths for legal queries
bet367 Your Rights and Our Legal Position
HOW WE HANDLE THIS

Data, Security and Account Retention Rules

We collect only the account data needed to operate your wallet and process transactions through bKash, Nagad and Rocket. Your data is not sold to third parties. We keep account records for as long as required by our internal retention policy and for the period needed to resolve any open disputes. You can request a copy of the data we hold on you, or ask us to close your account and delete non-essential records, by contacting support and completing the identity verification step.

Data Handling

We process your account details, wallet IDs and transaction history only to operate your account. No data is passed to advertising networks or unrelated third parties.

Cookie Policy

Our site uses session cookies to keep you logged in on mobile and desktop. Analytics cookies help us improve the account flow. You can manage cookie preferences in your browser settings.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

Right to Access and Deletion

You can request all data we hold on you, or ask for deletion of non-essential records. Submit your request through the Help Centre with identity verification completed first.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a specific legal question — about your account status, a jurisdiction query, or a request relating to your personal data — our support team handles these separately from general account help. Reach us through any of the channels below and mark your message as a legal or policy query so it reaches the right team without delay.

Live Chat Open the chat widget on bet367 and select the Legal or Policy option. A team member will respond and escalate to our compliance desk if needed.
Email Support Send your legal query or data request to our support email. Include your registered account number and describe the specific policy area so we can route it correctly.
Account Help Centre Log into your account on mobile or desktop and use the Help section to submit a formal policy question. Your submission is tracked and you receive a reference number.

Common Legal Questions from Bangladesh

These are questions we regularly receive about account eligibility, jurisdiction, data rights and policy contact. If your question is not here, use the live chat or email path in the contact section above.

Access depends on your local law and whether your region is eligible. You are responsible for confirming this before opening or continuing to use an account with us.

Completing a deposit via bKash, Nagad or Rocket does not override any legal restriction that applies to you. Eligibility is determined by your jurisdiction, not your payment method.

Log into your account, go to the Help Centre and submit a data access request. Complete the identity verification step first so we can confirm the request is from the registered account holder.

Yes. Submit a deletion request through the Help Centre or via email. We will remove non-essential records within our standard policy window, retaining only what is required for open disputes or legal obligations.

Funds held in a restricted account are handled under our account closure procedure. We will contact you at your registered details to arrange the return of any eligible balance.

We update our terms periodically. The version published at bet367 at the time of any dispute is the one that applies. Check this page when you have a policy question.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.