What We Collect and Why It Matters
We collect the information you provide when creating your account — full name, email address, mobile number and date of birth. When you make a deposit or withdrawal via bKash, Nagad or Rocket, we also log transaction reference numbers and wallet identifiers. This lets us verify
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payments, process withdrawals and keep your account secure. We do not store your full mobile wallet PIN or any bank credentials. Beyond account creation, we collect device data — browser type, operating system and IP address — to detect unusual login activity and maintain session continuity
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across your phone and browser. If you contact our support team, we retain that conversation history to resolve follow-up queries more efficiently. All data collection serves a specific operational purpose: fraud prevention, payment verification, account recovery and service improvement. We do not use your information to
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build advertising profiles or share it with unrelated commercial partners. Any data shared with payment processors like the bKash, Nagad and Rocket networks is limited strictly to what those processors need to complete your transaction. Your eligibility to use this platform depends on your local law
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and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.